Customer Care Tier 1 Agents are responsible for answering calls through videophone from Sorenson trainers and customers nationwide. Duties include account management, giving basic customer support, troubleshooting, and providing training to customers on products and services to achieve a high level of customer satisfaction. Company Summary Company Summary Our Mission ...H

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human centric solutions

The IT Service Desk Tech I is part of the IT Operations team that provides support for Sorenson production systems for the entire company. The IT Service Desk Tech I is primarily responsible for supporting our 24/7/365 End User computing environments in our US, International, and work from home locations. Work with the Enterprise Application and Development teams regardin

in ASL Sorenson Communications is looking for part time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands. Candidates must display a wide continuum of language skills in American Sign Language and English and consisten

Install and troubleshoot CaptionCall phones Courteously train customers on how to use the phone and its features Promote the CaptionCall service Assist Outreach Specialist with lead generation activities as needed Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business Ability to meet or exceed Installer/Trainer expe

Install and troubleshoot CaptionCall phones Courteously train customers on how to use the phone and its features Promote the CaptionCall service Assist Outreach Specialist with lead generation activities as needed Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business Ability to meet or exceed Installer/Trainer expe

As one of the world's leading language services providers, Sorenson combines patented technology with human centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all call captioning and video relay services, over video and in person sign language and spoken language interpre

in ASL Sorenson Communications is looking for part time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands. Candidates must display a wide continuum of language skills in American Sign Language and English and consisten

in ASL Sorenson Communications is looking for part time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands. Candidates must display a wide continuum of language skills in American Sign Language and English and consisten

Install and troubleshoot CaptionCall phones Courteously train customers on how to use the phone and its features Promote the CaptionCall service Assist Outreach Specialist with lead generation activities as needed Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business Ability to meet or exceed Installer/Trainer expe

Install and troubleshoot CaptionCall phones Courteously train customers on how to use the phone and its features Promote the CaptionCall service Assist Outreach Specialist with lead generation activities as needed Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business Ability to meet or exceed Installer/Trainer expe

Sorenson Communications is expanding in our CaptionCall Service. As a result we are seeking Customer Service Representative (CSR's) to assist existing and potential customers on a broad range of questions. Essential Duties and Responsibilities Educate customers and potential customers on CaptionCall services. Provide a friendly and supportive customer experience via inbou

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human centric solutions

in ASL Sorenson Communications is looking for part time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands. Candidates must display a wide continuum of language skills in American Sign Language and English and consisten

in ASL Sorenson Communications is looking for part time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands. Candidates must display a wide continuum of language skills in American Sign Language and English and consisten